Azfefashions – Shipping Policies and Delivery Times

At Azfefashions, we are committed to providing you with a seamless shopping experience from start to finish. Below are the details of our shipping policies and delivery times:

1. Shipping Rates:

• Domestic Shipping:
  We offer free standard shipping on all orders within the USA. For expedited shipping, a flat rate of [Rate] applies.

• International Shipping:
  We ship worldwide! International shipping rates vary based on the destination and will be calculated at checkout.

2. Delivery Times:

• Standard Shipping:
  Orders within the USA are typically delivered within 5-7 business days.

• Expedited Shipping:
  For faster delivery, opt for our expedited shipping service, which ensures delivery within 2-3 business days.

• International Shipping:
  Delivery times for international orders vary by destination and typically range from 7-21 business days.

3. Order Processing:

• Orders are processed and shipped within 1-2 business days of order confirmation.

• Please note that orders placed on weekends or public holidays will be processed on the next business day.

4. Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

5. Customs and Duties:

• International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

6. Shipping Restrictions:

• Certain items may be restricted from international shipping due to local regulations.

• We will notify you if there are any issues with your order.

For any questions or concerns regarding our shipping policies, please feel free to contact our customer service team at <Zaid/Tariq – Customer Service Email/Phone Number>. We are here to assist you!

Returns & Exchanges – Procedures for Returns and Exchanges

At Azfefashions, we strive to ensure your complete satisfaction with every purchase. If you need to return or exchange an item, please follow the procedures below:

1. Eligibility:

• Items must be returned within 15 days of the delivery date.

• Products must be unworn, unwashed, and in their original condition with all tags attached.

• Final sale items, customized items and jewelry items are not eligible for returns or exchanges.

2. Initiating a Return or Exchange:

• Log in to your account and navigate to the “Order History” section.

• Select the order you wish to return or exchange and click on the “Return/Exchange” button.

• Fill out the return/exchange form, indicating the reason for the return and whether you prefer a refund or an exchange.

3. Shipping the Item:

• Once your return/exchange request is approved, you will receive an email with a prepaid shipping label.

• Pack the item securely in its original packaging, including the return form.

• Affix the prepaid shipping label to the package and drop it off at the nearest shipping location.

4. Processing the Return/Exchange:

• Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.

• Refunds will be processed within 7-10 business days and credited to your original method of payment.

• For exchanges, we will process and ship the new item within 3-5 business days, subject to availability.

5. Additional Information:

• If you receive a damaged or incorrect item, please contact our customer service team immediately at <Zaid/Tariq – Customer Service Email/Phone Number> for assistance.

• For international returns, please contact our customer service team for specific instructions.

We value your feedback and are here to help with any questions or concerns you may have regarding our return and exchange policies.

Thank you for shopping with Azfefashions!